Is your office feeling a bit cramped? Have you run into big IT problems lately? Then it might be time to consider outsourcing your IT team.
Outsourcing can be a nerve-wracking thought for any business owner. IT support is hugely important, so why would you trust it to someone else?
Before you get yourself worked up, consider the benefits of outsourcing. Not sure what they are? Here are 10 benefits of outsourced IT support that you should consider before making a decision.
Catch Issues Early
With a dedicated IT team, you won’t have to worry about issues causing major problems for your company. Instead, you’ll have a team that’s focused on prevention and maintenance.
Having an outside IT service provider available for emergencies or larger issues is one thing. Having someone dedicated to ongoing care is another. One will save you a lot more sleep.
Outsourcing your IT management to a full-time team is much better than only reaching out when problems arise. Compare the different IT managed services providers to see what options they have available for you.
More Office Space
Let’s face it, everybody likes their space. You’d probably choose to have wiggle room over rubbing elbows with your neighbor all day.
Outsourcing your IT services means you don’t need the space for an IT team. Instead, use that space to make each in-house person’s workspace roomier. This will result in happier employees.
No matter what your employees do, they deserve a nice workspace. Don’t cram the junior employees into smaller spaces. Instead, give everyone room to move and grow by utilizing an outside IT team.
In order to have a full-time in-house IT team, you’ll have to hire several full-time employees. This can cost your business a lot of money.
In contrast, outsourcing your IT team allows you to only pay for what you need. You won’t have to pay regular salaries or offer employee benefits. But you’ll get the full coverage you need when you need it.
There are benefits to having an in-house team, but if their presence isn’t worth the money you have to spend, consider outsourcing to save some funds.
Is IT your specialty? Chances are, it isn’t. That means you may not fully understand what training and certification should be involved in IT.
Even if you have a firm grasp on those requirements, you don’t have the time to monitor everyone to make sure things are done correctly. You won’t have to hover if you use an outsourced team.
When you use a great outsourced IT team you know they’re all qualified to do the job. Look for a combination of certifications and experience. Choose a balance that feels right to you.
Outsourced IT teams are constantly on the lookout for security issues. Since they know their stuff, they know what to watch for.
If you and your company leaders don’t fully understand what IT needs to and can do to protect you, you risk having some serious breaches. You won’t have the expertise to train your own in-house team properly. Specialists, on the other hand, know exactly what work needs to be done and where and when.
When you know your IT team has everything under control, that leaves you to focus on other things. You can spend your time thinking about other big issues. And, that money you saved can be spent elsewhere.
Give your company a chance to thrive by giving it your whole attention.
You likely can’t afford to pay an IT team to work around the clock. And nobody’s going to want to do that, either.
Outside IT teams monitor your assets day and night. That means you get total, constant coverage, but you won’t have to pay someone to work 24 hours a day.
The Best Technology
As a business owner, you have to divvy up funds between many different departments and projects. Sometimes it’s hard to know how to do that. There’s one way you can make that easier for yourself.
Outsourced IT teams use the best technology available. They already have a use it, so you won’t need to supply or update that technology.
With an in-house team, you’d be responsible for funding the team’s updated equipment. Otherwise, you end up with outdated technology that doesn’t perform well enough.
When you use a team that already has the right tech and equipment, you’ll stress less about spreading your money out, since there’ll be more to go around.
Quicker Disaster Rebounds
Disasters sometimes happen. Whether you were hit with theft, a flood, or something else, you may face a time when recovery is required.
Do you know how to handle IT recovery? If not, outsourcing is a great idea. These teams stay up to date and know how to get your business up and running again as quickly as possible.
The Right Scale
Your IT needs may change as your business grows or as you tone things down. This could lead to you needing to hire or terminate employees over and over.
Instead of causing stress to your employees, simply use an outside team. Their jobs won’t be in jeopardy no matter how your business grows or shrinks. This gives you full scalability to handle your needs without worrying about peoples’ jobs.
Outsourced IT Support is the Way to Go
No matter how you look at it, outsourced IT support is the way to go. It offers savings, peace of mind, and many other positive outcomes.
If outsourcing is new to you, calm your nerves by talking to an IT managed services provider. They’ll walk you through everything they do and how they do it. Once you feel comfortable, try it out, you’ll never know how much you’ll love it until you give it a chance.
Cybersecurity should be at the top of your list of concerns as a business owner. Read up on cyber insurance to see if it’s right for your business.